Terms and Conditions

1. The contract between us

We require payment of the entire price for the goods that you order before your order can be accepted and dispatched. After payment has been received by us we will notify you that your order has been accepted by sending an e-mail to you at the e-mail address you provide when placing you order. Our acceptance of your order brings into existence a legally binding contract between us.

2. Price

2.1 The prices for goods that you order are as set out in our website.

2.2 It may be required that you pay extra for delivery and it may not be possible for us to deliver to certain locations. Any extra charges will be shown before payment is processed

3. Right for you to cancel your contract

3.1 You have the right to cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive goods.  You may be required to give reason for cancelling your contract .

3.2 To cancel your contract you must notify us in writing.

3.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk.  If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address as soon as possible at your own cost and risk .

3.4 Upon notification of cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order as long as the goods in question are returned by you and received by us in the condition they were in when delivered to you.  Failure to return the goods delivered to you or not paying the costs of delivery, shall entitle Easy Vitamins to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

4. Cancellation by us

4.1 We reserve the right to cancel the contract between us :

4.1.1 due to having insufficient stock to deliver the goods ordered;
4.1.2 if we do not deliver to your area; or
4.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

4.2 cancellation of contract we will notified to you by e-mail and we shall re-credit to your account by the sum deducted by us from your credit card or any other accepted method of payment as soon as possible . We will not be obliged to offer any additional compensation for disappointment suffered.

5. Delivery of goods to you

5.1 Unless specified by you, we may ship your order in our ‘letterbox friendly’ cardboard delivery carton.

5.2 We will deliver the goods ordered by you, to the address you give us for delivery at the time you make your order it may not be possible to deliver to any other address that that of the billing address.

5.3 Delivery will be made as soon after your order is accepted and in any event within a 30 day period within mainland UK.

5.4 After goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. You will become the owner of the goods you have ordered once they have been delivered to you.

6. Liability

6.1 If the goods we deliver are damaged or defective , not what you ordered or the delivery is of an quantity which is not correct, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 7 working days of the delivery of the goods in question.

6.2 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 37 days of the date on which you ordered the goods.

If under this condition you notify us, our only obligation will be, at your option:
6.2.1 to make good non-delivery or shortage;
6.2.2 to replace any goods that are defective or damaged; or
6.2.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.

6.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, expenses or damage (including loss of business, profit or goodwill) howsoever arising out of any problem that is notified to us under the before mentioned condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.2.3 above.

6.4 You must be aware of and comply with all applicable legislation and regulations , including obtaining all necessary customs, import or other permits to purchase goods from our site. Certain national laws may prohibit the importation or exportation of certain of our goods to you.  We make no representation and accept no liability in respect of the import or export of the goods purchased by you.

6.5 Nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to limit or exclude our liability to you for any personal injury or death resulting from our negligence.

7. Notices

Unless stated in these terms and conditions otherwise , you must email any notices to us and all notices from us to you will be displayed on our website at times.

8. Events beyond our control

We shall have no liability to you in case failure to deliver goods you have ordered or any delay incurred or for any defect or damage to goods delivered that is caused by any circumstances or events beyond our reasonable control including, without limitation, lock-outs strikes and other industrial disputes, breakdown of network access or systems, fire, flood, accident or explosion.

9. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

10. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

11. Third party rights

Except for our directors, affiliates, representatives or employees a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any terms of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

12.Entire agreement

These terms and conditions, together with our current website prices, contact details, delivery details and privacy policy, set out the whole of our agreement relating to the supply of goods to you by us. Nothing said by any sales person on our behalf should be understood as a alternative variation to these terms and conditions or as an accepted authorised representation about the quality or nature of any goods offered for sale by us. In case for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.


The use of this website is subject to the following terms of use:

– The content of the pages of this website is for your general use and information only. It is subject to change without notice
– This website uses cookies to monitor browsing preferences. If allow cookies to be used, we may then collect information from you at the time you:
– Visit the website, and other sites accessible from the website
– Register with Easy Vitamins and buy products or services on the website
– Take part in competitions, promotions , questionnaires promotions and surveys.
– Contact us, for example in writing, call customer services.
– This website contains material which is licensed and not owned by us. This material includes, but is not limited to the layout, design, graphics and appearance. Reproduction of material is prohibited other than in accordance with the copyright notices stated in these terms and conditions
– All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website
– Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence
– This website may also include links to other websites. These links are provided for your convenience to provide further information. We do not endorse these websites and have no responsibility for the content of the linked website(s)
– Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales

The term  ‘we’ or ‘us’ refers to the owner of the website. Our company registration number is 01133464748, England. The term ‘you’ is reference to the user or viewer of our website.